What Do I Do to Build Rapport?
What do you do if you need to build rapport with somebody? Rapport building is important for any interview at all, but it becomes particularly important when the nature of the investigation is really sensitive or the person is really nervous, the stakes for them are super high. I try to make a professional jest […]
What Do I Do if Someone Challenges My Process?
What do I do if somebody challenges my process? There are parts of my process that are not moveable. I’m not willing to do an investigation if parts of my process are altered. Those are the parts that eliminate bias, that are fair, that are thorough, that are high quality, things like that. Sometimes a […]
What Do I Do when I Cannot Reach Investigative Conclusions?
What do you do if you can’t figure out what happened? What do you do if you are not coming to investigative conclusions? First of all, sometimes that happens. Second of all, it doesn’t happen nearly as often as you think, because you probably can come to some investigative conclusions. As a reminder, you are […]
What Do I Do if I Don’t Receive an Admission?
What do you do when you don’t receive an admission? This is probably the much more likely outcome of an investigation around something like a Title VII or ADEA-type issue. People just don’t think that their own behavior ever rises to the level of being harassment, discrimination, or a hostile work environment. And it causes […]
