What do you do if your investigation gets public attention or the issue shows up in the media? You need to acknowledge that most investigators do not also make good PR reps. Your job is to be accountable to your client to conduct a reasonable workplace investigation that will stand
What should I do if I need to investigate or do some research on the people I’m interviewing? There’s a lot to that. So if you’re investigating them because you have safety concerns and want to see if they have a police report, that are public records. Maybe if their
What do you do if somebody hands you something, a piece of evidence, during an investigation? It depends on what it is, of course. If they give you a stack of reproducible reports, I’m going to ask if I can have a soft copy of it. “Hey, can you email
What do you do if you can’t find a secure place to interview people? You probably shouldn’t interview them. There could be situations where your interview is administrative, you’re trying to learn the process or something. But if people know that you’re the interviewer and they can see and hear
How do you prove up perceptions? So perceptions are hard to prove, because they tend not to have a legal definition and because they are open to perceptions. So saying that somebody is inappropriate is a great example. Everybody has a different definition of what is and is not appropriate
What do you do to prevent gossip? In my initial admonishments, we tell people things like, “we’ll ask that you maintain a professional level of confidentiality.” And I’ll often say, “As you can imagine, if gossip starts, it depletes the quality of the investigation that I’m trying to do. And,
What do you do when you’re investigating positive stereotypes? So, things like women are good at nursing, or Asians are good at math. Positive stereotypes are just as detrimental as negative stereotypes. And that analysis is outside the scope of this particular video, but positive stereotypes do damage and are
What do you do if the police are involved in your investigation? First, you let the police do their police thing because your investigation has a lower standard than theirs. And so, you let them go first and foremost, and you let them tell you what to do. There can
How do you define the point of an investigation? This is probably a cross between what the reporting party cares about and what your client cares about. So, it could be the case that your reporting party is wrapped up in something that the employer doesn’t care about. People… The
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