Treaty Oak Employers’ Law Blog

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Videos

What Do I Do if My Client Ignores the Findings?

What do you do if your client ignores your investigative findings? Let’s say for example, you determine that a manager discriminated against people. And in response, the client promotes that discriminator. Instead of firing the manager, they promote them. So they disregarded your investigative findings. You, as an investigator, have

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Videos

What Do I Do if The Client Wants to Edit Report?

What do you do if a client wants to edit your report? It depends on the edit. My reports mention the goals of the investigation. So for example, if a client wants to edit the goals of my investigation, that’s probably okay. Because if, for example, their real interest wasn’t

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Videos

What Do I Do if The Client Starts by Telling You the Outcome?

What do you do if your client contact has already told you what your investigative outcome should be? This happens an awful lot. It is rare that a client is thoughtful and experienced enough to truly download a situation without expressing their opinion on the outcome.  It is just human

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Videos

What Do I Do if The Client Is Not Taking the Results Seriously?

What do you do if you don’t think your client contact is taking your investigation, or your investigative results very seriously? It’s incredibly frustrating when somebody makes a bad decision with your investigation. It is also frustrating when they make no decision with your investigative results. But, at the end

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Videos

What Do I Do to Build Client Goodwill with An Adversarial Finding?

What do you do to maintain Goodwill and a positive opinion of your firm with a client after you’ve made an adversarial finding? That’s a hard one. Hopefully, you have a good relationship with your client contact and hopefully, your client contact is a decision-maker. And within that relationship that

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Videos

What Do I Do if Someone Gets Mad During an Interview?

What do you do if somebody gets mad during your interview? Obviously, if it’s a safety issue in the meeting, you get out of there or you end the meeting. If not, short of being a safety issue, ask the person why they’re getting agitated. Could be that you’re on

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Videos

What Do I Do if I Receive Evidence Likely to Be Used in Litigation?

What do you do if you get evidence that can be used in litigation? Basically, everything you’re doing could be used litigation. So, this certainly applies to everything. Your report, your interviews, your notes, your communications with your client. You need to assume everything can be used in litigation. But,

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